Octavio Islas

Review of Omni San Antonio Hotel at the ...

Beware of the Omni Resort SPA !

Beware of the Omni Resort SPA !
Do not buy a gift card for a friend or relative at the SPA Omni Resort in San Antonio, Tx.
It is the worst gift you can do.
I buy a gift card for the SPA Omni Resort for my mom on her birthday.
To access it, he was asked to make reservations for the service, make a reservation with a credit or debit card.
At the end of the service, they told him that his gift card was not registered and that he had to pay 500 dollars plus 20% tip.
My Mama, insisting that it was a gift card and showing it, did not pay attention to her and in an arrogant and overbearing way the employee told her that this card was not registered and that she would charge her card.
It was until the manager arrived and checked the card and immediately observed that if it was in the system and that the card was valid.
I tried to make a nice gift for my Mama, but the only thing I did was make her have an unpleasant moment, that I would never buy anything at Omni Resort San Antonio.