T. Palumbo

Review of McLeod Health

Was brought into the hospital from another hospita...

Was brought into the hospital from another hospital. Twice, and both times I was a admitted patient. Was on 8th floor first time and then the 10th the second time and the Doctors running both floors were great as well as the Nurses and Techs on those floors all. both shifts that ran around the clock. I was there at least 5 days each stay.Very attentive and on the ball. Surgeons Dr. Pannu, Dr.Murrell and Dr.Richey are very good Doctors, explained everything and was open to any and all questions and patient with me. Now the out patient staff are a different story. Kept saying masks are mandatory. I have COPD and had to pull mask aside to catch my breath. Lady at booth 1 and at front desk when I went in last to see Dr.Pannu was very ignorant to me. When I got up she sprayed Lysol everywhere and then had a conversation with another staff member for at least 5 minutes who had no mask on what so ever. I didnt notice til other patients in the waiting room told me.to look up. Yup; lady had no mask on talking away with lady in booth 1. All this after getting a COVID 19 test which came up negative or I am sure I would not have got the appointment to begin with. Hence the 4 stars. That minus 1 star goes to out patient registration.