Calin-Andrei Bratu

Review of Vola.ro

Vola offers Vola Reimbursable Insurance with the w...

Vola offers Vola Reimbursable Insurance with the wrong date, so you can't use it and then it doesn't respond to my requests to change the date. Refuse to pay and communicate with customers !!! It's been 3 months since I kept asking him to give me both the money and the corrected insurance and I haven't given any sign since.

According to the Vola Rambursabil clauses, they are obliged to pay in 30 days. I did not receive the money, the corrected insurance or any sign from them. Total lack of professionalism. They use Covid in order not to respect the contractual clauses imposed by them! Weak!