We are new to area and decided to order a pizza fo...

We are new to area and decided to order a pizza for dinner. They gave us a 10 minute delivery window. When the pizza failed to arrive we called to find out the status. The person who answered seemed unconcerned that it had been more than an hour since we placed the order and said it was on its way. 10 minutes later we received a call asking if the order had arrived. When I said no they replied, Great! . And made some statement about not wanting to send out 2 delivery drivers. ? The pizza finally arrived, 25 minutes after the delivery window. Cold and congealed. We won t be ordering from them again.