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Disgusting customer service! I was told that if I ...

Disgusting customer service! I was told that if I had paid my bills when I should have, I wouldn't be in this position. Wow. REally? No regard of my past illness and inability to pay that put me in that position in the first place. Then after I've sent them money, they told me I wasn't supposed to give it to them, that if I had listened in the first place, blah blah blah.
Very rude. Very rude. What's the matter with them to act like that?

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