Christie Gates

Review of Crowne Plaza Key West-La Conch...

I cannot say enough about my experience with LaCon...

I cannot say enough about my experience with LaConcha hotel. My best friends were scheduled to come for their honeymoon. Due to their wedding being canceled, I wanted to make it an extra special trip for them. I contacted the hotel to get something set up and Lilly assured me instantly that she could make it special (and that she did!!!!)
She went above and beyond to write a handwritten card, pick up chocolate covered strawberries from an outside store, and even included a bottle of champagne. It was the kindest and easiest experience I have literally ever had. Thank you so much Lilly for being so helpful and amazing!