These people make an art out of inneficency. I ho...

These people make an art out of inneficency. I honestly think they make an extra effort to make things more complicated in spite of the customers they seem to hate. I have never dealt with a company that had made it more difficult to setup new service, especially if you are an existing customer. Regardless of what you provide, it is never enough. They rely on 1970's era fax technology and multiple direct office visits, common in that era to establish service. Bottom line, you live in the boonies and have no other options and they will continually throw that in your face regardless of how polite you are. Get accustomed to disorganized, rude, uneducated people who hate their jobs and the clients they deal with if you are unfortunate enough to be forced to deal with this rural Monopoly.