jerod aguilar

Review of Eugene Water & Electric Board ...

It's safe to say that EWEB does not measure the ut...

It's safe to say that EWEB does not measure the utilities used by a property and they just throw numbers around. July was our first month with EWEB and our bill was about $146. We thought that that was high but we had been using the air conditioning nearly every day. In August we used the air conditioning roughly the same amount but we dropped the temperature by 2 degrees and our bill went up to about $187. Absurd, but, we learned that keeping the AC at 75 or above is cost efficient and we had it at 73. The AC unit has to work much harder when it's set below 75, or so we were told. We let it go, knowing we had made a mistake. We received the bill for September and it is $184. We have not run the AC since the end of August and have been out of the house more in September than the last two months. We've also been sure to turn off all the electronics when we're done with them. So, knowing the water, wastewater and stormwater amounts are within a couple of dollars of the previous two statements, how was this bill nearly the same amount as our last bill when we haven't been using as much electricity? EWEB doesn't bill based on the utilities used. They throw out a high number that is capable of being covered up. If you can help it, do not use EWEB. EWEB is a poor and disappointing company.