J

Josh Feres

3 years ago

USAA contracted Allcat Claims to handle my Hail Da...

USAA contracted Allcat Claims to handle my Hail Damage claim. 7 months later and my home still isn't fixed because Allcat refuses to provide the supplements necessary to properly fix my home - they say they need "itemized estimates" to justify cost, which I've provided to them and they still refuse to pay the needed supplements. Literally the worst. They don't answer their phones, nor do they return messages. I'm worried I'm going to have to pay potentially thousands more than my deductible to fix my home properly because this company refuses to take care of it's clients. I am absolutely livid with how this company has conducted itself and how it has treated me and my family throughout this process. As soon as my home is fixed (whenever that is), I'm switching insurance companies.

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