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Richard Briers Review of Sofitel T5
Just little disappointed that you have changed th...
Just little disappointed that you have changed the closing times of the Millennium (wrong spelling perhaps) from 20:00 hrs to 19:30 hrs. I assume that this is all to do with saving money and I understand that but you could make it a bit clearer to customers.
You will see by my profile that we have stayed with you a few times in recent years and always enjoy ourselves. we upgraded to a luxury room and hoped to take advantage of the facilities as we have done before. It was not explained to me that the snacks and beverages had finished; so along with other people it was disappointing to walk in at 19:50 hrs to find everything put away and no body to talk too.
Never mind, see you again soon.
Respectfully
Richard Briers
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