If I could give a 0 for customer service I would. ...

If I could give a 0 for customer service I would. I ve been attempting to get my father some help with getting off the streets after a major heart attack and a new diagnosis of Diabetes type 1. With all going on you would assume people would be professional and educated enough to atleast deliver information in an empathetic manor, however this has not been the case with Harbor Light Center. I ve called 2 days in a row speaking with Lesley the Residential treatment Person I certainly hope she doesn t have a title as a manager, and she has by far made this the most frustrating process possible. I ve worked on customer service for well over 15 years and I m now thinking about picking up some volunteer services due to the difficulty of getting assistance for my family. I pray that anyone is this situation be treated with care regardless of the delivery of information.