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Slow. Slow. Slow. And this is their quick servi...

Slow. Slow. Slow. And this is their quick service.

2 hours for an oil change. Brighton Ford can do it in 45 minutes.

First time ever I ever driven into a service bay at a dealership and wasn t approached. Had to get out of the car and talk to three people before I got to the quick service guy. I miss my Cadillac just a little bit today.

Update: still waiting on the car at 2 hrs 45 minutes. They found a nail in the tire and have comped the repair as an apology for the wait.

Asked about the wait and was told that this is normal.

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