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Review of Sears Holding Company

SEARS HOME SERVICE CENTER IS A JOKE...ACTUALLY IT'...

SEARS HOME SERVICE CENTER IS A JOKE...ACTUALLY IT'S NO JOKE WHEN YOU'VE MADE THREE APPOINTMENTS TO HAVE SERVICE PERFORMED ON ONE OF THEIR PRODUCTS. THE FIRST TWO TIMES I MADE THE APPOINTMENTS I DIDN'T FIND OUT THE TECH WOULDN'T BE HERE UNTIL AFTER THE FOUR HOUR SERVICE WINDOW HAD PAST. I MADE A CALL TO THE HOME SERVICE CENTER, ONLY TO FIND OUT THAT MY APPOINTMENT WAS CANCELLED. I DID NOT RECEIVE A CALL TO INFORM ME OF THIS. ALSO, THE SERVICE CENTER IS NOT EVEN IN THE UNITED STATES, AND I COULD HARDLY UNDERSTAND THE REP.
TODAY IS MY THIRD APPOINTMENT AND THEY ALREADY CHANGE THE TIME THROUGH AN EMAIL.....NO PHONE CALL. THEY EXTENDED MY WINDOW TO FIVE HOURS NOW...I WON'T BE SURPRISED IF THE TECH NEVER ARRIVES.
I WAS GOING TO ORDER MY NEW DOOR AND WINDOWS & RUGS WITH SEARS...BUT NO LONGER WILL I EVER BUY FROM THEM AGAIN, AND I'M TELLING EVERYONE ON SOCIAL MEDIA AS WELL ABOUT MY LACK OF SERVICE FROM SEARS
L. THORN