This hotel has a tired feel about it. We attended ...

This hotel has a tired feel about it. We attended a professional meeting her and when we arrived we were directed to our meeting room and told about the coffee room. The coffee room was an awful mess with no coffee left. The staff were not helpful when we pointed this out, informing us that it will be topped up for the next break at 10am, but we had only just arrived as our meeting was starting at 9am! In the end the coffee pot was at least topped up. Our projector was broken and they weren't very concerned about that. A fee of the staff were really lovely but they were the exception rather than the rule.