The first evening after receiving our new White Do...

The first evening after receiving our new White Dove Atlas 4100 mattress, we noticed that the mattress was not level (as seen in picture 3). Within one week's time, we were already seeing indentations in the mattress, with the indentations increasing as the weeks progressed. We then tried to get a full refund or at least a new mattress, with the furniture store where we purchased the mattress sending in a technician's report (including pictures). However Jan. 11th, 2021 we received word that the manufacturer feels nothing is wrong with our mattress. So we are now stuck with a $1800.00+ mattress that hurts our backs and hips. To say the least, we are very upset!!