Minor hitch at the arrival desk with the local com...

Minor hitch at the arrival desk with the local company - I had made a short notice booking (1 day before travel) and the girl at the desk could not / would not find the booking & sent us to a multi drop off coach - that was filling up fully and I had paid for individual transfer, so returned to desk and complained, she then made a call where 10 minutes later we then got our very good private transfer, our return individual transfer was faultless and to the minute on time, so the experience overall was very good and consequently I will look to book with HolidayTaxis again in the future - thank you.