*DO NOT GO HERE*

*DO NOT GO HERE*
*ALL THE WANT IS YOUR MONEY*
I had a first time appointment never have meeting my therapist before. I was on my way to the appointment when I hit dead stop traffic which made me 30min late. I still showed up hoping to get my 15 minutes with my therapist to meet her and apologize for being stuck in traffic. When I got there they told me she couldn t meet with me and then proceed to tell me I had to pay $100 in situations like this. I didn t t think about it and payed the $100. Once I got home, I called my mom and she told me they shouldn't have made me pay anything when I didn t receive any services. I began to realize I never had signed any paper work regarding late fees or no shows. When they told me to pay the $100 I didn t ask questions because it was my first time there and didn t think anything of it. I finally realized I wanted my money back, so I called the Billing Department and the woman that was helping me was extremely RUDE and UNHELPFUL. She told me that the therapist still had to get paid even when patients don t show up for there appointments. I told her that I did show up but I was late due to heavy traffic. She continued to tell me that I should have paid up too $300 but they gave it to be for $100 and I told her that the price doesn t matter and I still would like my money back. She then told me it was my fault I was stuck in traffic and was late to the appointment. I couldn t believe how unprofessional someone could be in customer service. So basically my therapist is getting paid money when she didn t even meet with me. That just doesn t make sense. If I don t go to work one day I don t get paid for it, so why does this woman get paid when she never even met me before or gave any services? Then the woman over the phone told me she would talk to her supervisor multiple times and that she would call me back which she never did. So I called her back and she told me the same thing once again and she repeatedly hangs up the phone on me as well. She told me I signed paper work regarding this situation and I told her I never signed anything because I never met with my therapist. I told her the only thing I filled out was the online request form and I went back and looked over the form to see if it said anything about no show or late patients and it didn t say anything about it. This is suppose to be a place to feel comfort, considering it is a Counsiling Center. But in my experience this place is far from comforting. DO NOT GO HERE. Horrible people and they do not care about there customers all they care about is getting your money out of you. Don t we all wish we could get paid and not have to work ?? I mean come on what kind of place makes you pay hundreds of dollars when you didn t receive any help or treatment. DO NOT GO HERE
DO NOT GO HERE. !!!!!!!