Darrell SCHAPMIRE

Review of Midwest Urological Group

Dr. Banno is new to Urolift, but I thought I would...

Dr. Banno is new to Urolift, but I thought I would give him a try because it is now the state of the art for most surgical corrections for BPH. The nurse practitioner did a cystoscopy. He took 15 or 20 minutes to do a 5 minute procedure. About 30 pictures were taken by the Nurse Practitioner. For some reason, my bladder was filled before the procedure with a fluid that contained lidocaine "to deaden the pain." When I left the office, and for the NEXT FOUR DAYS, urination was very difficult because of intense burning. This is not normal. I have had two other cystoscopies in my life. Neither of them required lidocaine. Today's cystoscopy was done by the man who will be my new Urologist. His name is Gregory Andros from Joliet. He is highly qualified to do both green laser and Urolift surgeries. Dr. Andros himself did this test, not his nurse. He took five or six pictures, identified the problem and had a game plan before I left the room.

In addition to the issue of the proper way to administer a cystoscope, the practice seems to be operating in a very stogy good ole boy system in which doctors do not "take another physician's patients," even when the patient is not returning to the other physician's office for care. A couple of days after the cystoscopy, I received a call from Midwest Urology. I was told the doctor could not do the needed surgery "because you are another physician's patient." I guess I have been operating under the mistake notion that I could actually choose my physician. I never had the chance to discuss this matter with Dr. Banno because I never saw him in two office visits.

I am giving this place a 1 star rating because the system will not take 0.