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Mellisa Newsome

4 years ago

I wish there was a -10 rating. My husband has wor...

I wish there was a -10 rating. My husband has worked for these people for over 12 years and the ONE time we have to do anything official with his 401k to buy a house we're told it has to go through Mike Blaine in the home office. I (employee's wife) call to obtain very basic information about how to fill out the paperwork. Blaine fails to return my call. Call again and a third time upon which he finally takes my call and in a nutshell tells me he had zero intention of speaking with me about the situation. Mind you my husband is out driving for them all hours of the day and they know that. He doesn't really have time to do these things. I faxed the required documents SIGNED BY THEIR EMPLOYEE, MY HUSBAND on the 4th of this month and was told it would take two to three weeks to process. As of today, May 21st, checking online nothing is processing. Husband calls and it turns out MIKE BLAINE, human resources extraordinaire, never submitted our documents to the 401k administrator. You are literally playing with your employees lives and this is just plain wrong and really makes it look like General Wholesale doesn't care about their employees. If there was any question about security or legitimacy about what I discussed he simply could have called my husband, their employee and asked if this was legit. Instead Blaine created a situation where we had the possibility of losing the home we are buying and it's unexcusable. I have the fax confirmation showing it went through because I'm professional, manage an office and treat fellow employees with respect.

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