choirul amri

Review of Bobcares

the services is excellent. they have all SOP in pl...

the services is excellent. they have all SOP in place. We signed NDA and they do server's questionnaire for initial inventory.
There was occasiion that we have problem with network bridge problem in DC, and Bobcare's support was very patience and persistence to resolve the problem.

They also very accommodating. We move the plan to new server that incurs some costs, but they waive the cost for free.

Quick feedback: client should get basic email notify for server monitoring as part of default initial hardening. this can be done quickly with cron job getting data for cpu, disk, and memory ans some important services.