Andy W

Review of Gurney's Montauk Resort and Se...

Stay away if you aren t a regular. If they put you...

Stay away if you aren t a regular. If they put you in a room that hasn t been renovated, RUN! For more than $1,500 a night, our room was musty, old and severely outdated (if you ever went to summer camp, think about what your 70 s camp bunk would look and smell like today). We were clearly put in an overflow room that is (hopefully) only used during very busy weekends, evidenced, in part, by the fact that the minibar was empty.

The worst part, however, was that the floor in the bedroom had buckled very badly (see picture). In addition to this ridge in the bedroom, there were a few other mounds in the living room, one of which they tried to cover with a carpet. There were loose boards and you could see screws in the floor where they tried to fix others (more pictures).

We complained about these obvious safety hazards and, to their credit, the hotel put us in another room, for one night. The next morning, however, we were told that we had to go back to the original room or leave. They refused to put us in any other room and ultimately gave us a refund for the remainder of our stay (we had paid in advance) and sent us on our way. While we appreciate the refund, we lost out on our beach vacation.

Oh, I forgot about the padlock on the door to the patio (last picture). I assume that s to keep guests from running away when they see the room (although I wouldn't recommend running in the room with all of the speed bumps).

I m sure the hotel will respond to this with their story that a pipe had just burst in the room. Funny, because nothing was wet (and there were no signs of any water damage). I guess those were magic screws that just inserted themselves into the floor as soon as the pipe burst? This didn t just happen. What really happened was that someone forgot to hide the bulge in the bedroom floor by throwing the carpet over it before the guests came in. Oops.

Bottom line, stay away.