I had a terrible experience when I was on my way t...

I had a terrible experience when I was on my way to look at a car as I am familiar with Gloria and her husband in sales and while I was there my car overheated and would not start . The salesman Raul came out and started shouting at me and my son and stated " get your truck " Range Rover" out of the way because this " man" needs to get by . I said to Raul in spanish I am sorry I did not know my car was going to stop and I did not realize it was going to shut off. The owner came out and apologized I have known the owner for many years they are always friendly to me unfortunately I was with my " son" I was not with my husband I have to say I just broke down and cried because I was in shock . I was able to get the car off their lot I am thankful that my son and I made it home safely it
I work with people on a daily basis in the " mental health field" and I am a firm believer in you treat people the way you would want to be treated. I sit here and wonder if this was Rauls wife and child how would he feel to be " screamed and humiliated " as I was tonight . Please note that this in no way is not a reflection on Gloria who was out sick tonight. I recommend that with all the things that are going on in the world that the dealership be more considerate of peoples feelings . I am very disappointed in how I was treated and sad to say that my purpose for going there was to purchase a " BMW". I will have to say that I will not go back and spend money at a place on that treats you with no respect I will be purchasing my car on tomorrow with my money from my settlement .
Tatiana Montanez