By far the worst mortgage company I've dealt with ...

By far the worst mortgage company I've dealt with so far. There seems be no managers available whenever you call. There is not a customer complaint department or email to send it too. There is no effort to make anything easy for the customer or urgency to help they say sorry a lot but don't actually do anything to fix the problem. They customer service department has no actually phone number to contact a manager or any other department that they can give to a customer. The times listed to call to get someone that is supposed to actually be able to take care of a problem is listed wrong they are out by 5pm et. Not the 9pm et stated on my papers.