Christina Eaton

Review of conicelli honda

I bought my 2015 Honda Civic here. This is a new c...

I bought my 2015 Honda Civic here. This is a new car so there should be no issues with it. I received a coupon in the mail for a free oil change and redeemed it a few weeks ago. I started noticing yesterday that there was oil leaking from my car. I took it to a local mechanic who told me that whoever changed the oil never righted the drain plug and if I had brought it in any later, the engine would've been destroyed. I am now driving around a 2015 Honda Civic in the year 2016 that already has a damaged engine because these people did a poor job on a simple oil change. Don't EVER trust these people with your cars. These are the type of mechanics that will purposely cause damage to your car so that you are forced to continue to bring it in and give them money. I can't begin to tell you what an inconvenience this has been. Please learn from my mistake.

*Update* I went ahead and contacted them and they were actually very helpful (and apologetic). I brought in receipts for both oil changes and they fully reimbursed me. They also ran a test to check for any engine damage. Luckily, it appears that most of the oil was lost while the car sat overnight at the mechanic so there is no apparent damage to the engine. Overall, it seems that my particular situation was a mishap. Although I wish it hadn't happened to begin with, I was pleasantly surprised at their willingness to address the situation and fix it (to the best of their abilities). For this reason, I changed my 1 star rating to a 4 star.