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Very impressed with high cleaning standards and ex...

Very impressed with high cleaning standards and excellent customer service during our first visit to this property. After reading negative reviews complaining about dirty room conditions at other hotels in the area, we chose this hotel based on positive reviews and their cleaning policy, which was outlined on their website. Upon arrival, we could tell right away it was taken seriously by each staff member, and was not just a token policy.

We were pleased to receive a king bed upgrade and the look was fairly recently upgraded. The bed was very comfortable. The bathroom had some older features, including a funny older small wall mounted TV, but everything was very clean and in good repair. Our room had an nespresso coffee machine, and bar fridge.

We ate at both onsite restaurants and had room service. Food quality was very good.

We did not use the pool, the spa or the indoor tennis courts on this visit but we intend to give them a try on our return. Excellent location close to QEW, NOTL wineries and directly across from the outlet mall.

Would reccomend!

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