Service is horrible! We've had 3 separate appoint...

Service is horrible! We've had 3 separate appointments scheduled since 4/28/2014 - one we waited ALL day from 8 until 4:40 and finally had to leave - they were a no show.............another one scheduled in early May - waited from noon until 3:30 another no show - can't make it running late - reschedule to today 5/15/14 - they FINALLY made a call to let us know the technician was running late AGAIN........phone didn't get answered BAM they cancelled the appointment without any call back, trying another number, etc. SO now we SIT without a washer until next week OH and the Window is only from Noon until 5 on Monday - SO another day of sitting around WAITING on them to "maybe' show up.