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3 years ago

Terrible experience getting prescription for Omnip...

Terrible experience getting prescription for Omnipods verified by ADS/Northcoast Medical Supply. My doctors office sent all necessary paperwork over about a week ago and I have yet to receive a shipment confirmation from them. I received conflicting information from sales reps last week, was even told I was dropped by my provider which was not true (but the most horrifying thing a patient can hear), was not contacted with follow-up information as promised and have called three times this week to get in contact with them and have yet to speak with anyone. I've been stressed and worried all week; I literally need these supplies to live. I am livid and disappointed and would not recommend anyone use this supplier. This is a MEDICAL SUPPLY company and any and all issues should be treated professionally and urgently.

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