Dionne Nichols Review of Swans Hotel & Brewpub
This afternoon I had the pleasure of discovering S...
This afternoon I had the pleasure of discovering Swans Pub Patio. This was my first time visiting this beautiful corner pub directly across from the Johnson Street Bridge.
They have taken Covid protocols to an all new level that is exquisitely professional and efficient.
Upon entering, the Hostess is there to greet, record information, and offer sanitizer in a spray mist format from a bottle that only the Hostess handles.
Tables and seating has been clearly distanced from other guests, and all employees are wearing PPE properly and appropriately.
Every employee was kind, courteous, vivacious with exceptional communication and customer service.
Our server, Rachel, was incredibly friendly, very helpful, Diamond Quality customer service. 5 Stars all the way.
I have exceptional dietary requirements, and this pub and staff went out of their way to accommodate my needs. Rachel listened very carefully, then made intelligent and caring suggestions that enhanced our experience.
The quality of the ingredients used in their dishes is second to none. Real full Grilled Chicken Drumsticks, in a hemp chimichurri, and the Smoked West Coast Fish Dip with grilled sourdough was divine and completely safe for my unique lectin-free diet.
I made a couple of suggestions which Rachel was willing to take to the Chef.
I told Rachel I was a local guide for Google and asked to take a few pictures for my review to my delight, she willingly agreed.
Thank you, Swan Pub, for making protocols feel normal and comfortable. Thank you for being so considerate and accommodating.

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