SIGNED UP FOR UNLIMITED MOBILE, TOOK OVER AN HOUR ...

SIGNED UP FOR UNLIMITED MOBILE, TOOK OVER AN HOUR FOR CLUELESS EMPLOYEE TO GET ME SETUP, THEN MY MONTHLY BILL WAS $500 AND SPECTRUM SAID I WASNT ON UNLIMITED DATA AND REFUSED TO REFUND MY MONEY. THEY REFUSE TO GIVE YOU CUSTOMER SERVICE IN PERSON AND MAKE YOU CALL A NUMBER SO THEY DONT ACTUALLY HAVE TO HELP YOU.