Caroline Cintron

Review of ElderServe Home Care Agency

This place this a zoo. No-one knows anything and e...

This place this a zoo. No-one knows anything and everyone is incompetent.
I LITERALLY HAVE TO DO ALL the paper work for them. Nurse care manager Amed Wally is a complete idiot! He knows ABSOLUTELY nothing. He will say he will take care of matters and then will NEVER call you back when he says he will. You literally have to hound him! Only time things gets done is when you go above and complain to Elery Smith. Please reconsider placing your parent or yourself here. It is very sad, disappointing and scary to have this agency who claims to care for you and they do not.