Steven Pryatel

Review of Ncourt, llc

Terrible service. I live 3 hours from the court wh...

Terrible service. I live 3 hours from the court where I received the citation. So the only option for me to pay was via phone. I did not have the option to pay in person, or via mail to avoid the service fee. I could not mail anything in because they only gave a 1 week court date to appear and with the state of USPS being all backed up due to COVID-19 there was no guarantee it would arrive in time. So I tried to get ncourt to waive the $10 fee or even reimburse me for it. They would not make any accommodations even though my hands were tied and I was forced to pay using their system. The system is flawed when this is the only option an individual has to pay. They need to fix the system, instead of ignoring the problem. They should make accommodations on a case by case situation. This is messed up.