Leah Valvano

Review of Autonation Toyota Thornton Roa...

My service advisor was as nice as he could be. He...

My service advisor was as nice as he could be. He even took time to educate me about tires, price comparisons, quality, etc. However, he had me get an alignment costing over $100. Then, while checking out, he never gave me the read out, but more importantly, he THEN told me I need tires, which would be ANOTHER alignment. The first should not have been done. Finally, one advisor who I have had before, who never seems very happy to be there, was the only advisor I saw not wearing a mask for COVID.