Audra Whitelock

Review of Surveillance Secure

I contacted Surveillance Secure and specifically a...

I contacted Surveillance Secure and specifically asked if they would work with an existing system and repair it. I was told yes. The techs came out to look at system and told me it was a good system. I had two cameras not working. Even though I had said I have very tall ceilings no ladder tall enough was brought so they could not even look at the cameras themselves to see what might be wrong. Instead the next day I got a quote for $5k for an entirely new system. They did not even attempt to see what was wrong with existing system and try to fix they just wanted to replace everything with their own equipment. I feel they totally misrepresented themselves to me and I am not pleased with their service at all.