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Henri Verhagen

4 years ago

UPDATE: The owner states that contact has been mad...

UPDATE: The owner states that contact has been made with me. However, this is not the case ... So a special response from Van Wanrooij to this review.

Problems are not solved by Van Wanrooij Warenhuys. Have now had our kitchen with island extractor hood and plasma filter for almost 2 years. Plasma filter has not worked from day 1 and is immediately reported that it stinks during cooking. After 3 reports and almost 2 years, no solution has yet been found, in fact: Van Wanrooij does not even respond!
In the meantime, the defective extractor hood has caused considerable damage (grease stains on the ceiling). A notice of default was sent, but we only get the message that everything is working properly. They have reached this conclusion without having to look on the spot.
In the end, we had an external kitchen specialist look at the situation that concluded that the plasma filter is not functioning and that this is covered by the Plasmamade warranty. In the meantime the case has been submitted to Van Wanrooij through legal aid, but people still feel responsible for repairing the damage and solving the problems!

Advice to everyone: never buy a kitchen / bathroom here. The showroom is beautiful, the sellers are more than friendly ... But once you have signed, this company shows its true view.

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