Joseph Wade

Review of Secrets Silversands

Very disappointed with the service given throughou...

Very disappointed with the service given throughout apart from Restaurant staff.The Hotel needs to focus on what it should be offering guests. Checked into a Junior Suite AC not working complained for a week before Hotel acknowledged it was broken. Once or maybe twice the room was serviced correctly otherwise had constantly phone looking for missing basic items ie towels etc. For such a lovely resort the service let it down badly. Unfortunately would never return.