My dog was dying and he had just come out of surge...

My dog was dying and he had just come out of surgery. The first thing to come out of Dr Esthers mouth was I can t spend long talking to you guys, I finish at 6.30 tonight ...before telling me (or sort of vaguely telling me) that he has a low chance of making it. It s not an easy job, but if your tiredness can overtake your compassion for animals and their owners, you should re-evaluate your career path.
It then took 2 hours in the waiting room to discharge our dog so we could take him to another vet hospital (that saved his life in the end).
Atrocious service. This is my first 1 star review, as I am usually one to let it slide- thought I d put this up though as it may be the difference between life and death for someone s dog.