I recommended this hotel to my sister's family in ...

I recommended this hotel to my sister's family in Singapore. My first reason that I had was that this hotel considered a new hotel in town and has a strategic location. It was completely wrong. When my sister's family checked in, they found that the room was so small. Reception staff were so rude. Many cockroaches all over the place (room). Its not safe to keep or put some food. We have tried to put some food on the desk, the next minutes we're back, there were few cockroaches came to the food.
Toilet floor is slippery, The desk did not have a drawer (what a joke..), Furniture looks old. The price is not worth compared to what we had.. Such a shame that I have recommended this hotel to my sister.