I've been going to Crown Nissan of Greenville for ...

I've been going to Crown Nissan of Greenville for 8 years and never had a bad experience. I'm moving to Charleston so this was my first time at Hudson Nissan of Charleston and they have already lost my business. I do not feel that they were looking out in my best interest, and they tried to shake as much money out of me as possible. First, they charge a flat $160 diagnostic fee, regardless of what the problem is or how long it takes to diagnose. They then told me it would cost $1300 to replace my coolant fan and $300 to replace the thermostat, which would take an experienced technician no more than a few hours. I told them to stop working on the car and I would fix it myself, but they said the technician had already started taking the car apart and would have to put it back together, so they still charged me over $500 for the diagnostic fee and for this expert technician to take the car apart and put it back together, which took him no more than 1 hr based on the timing of my calls with the service manager. They also still tried to charge me for the parts that they had already ordered until I asked them to remove the charge. They charged over $300 for the parts, which I bought at autozone the same day for $130. The only positive thing I can say is that I took my car in at 5:30 PM and they had the problem diagnosed by 8 AM the next morning.

UPDATE: I completed this job in under 2 hours, just from watching a youtube video, with NO previous experience working on my car. Only spent $150 on parts. Beyond frustrated that I gave these people any money at all.