ben mikel

Review of BMW of El Cajon

I drop my bmw x6 to El cajon bmw for recall but th...

I drop my bmw x6 to El cajon bmw for recall but they call it N63 Customer Care Package to inspect and fix the problem, the engine make a big noise,driving really poor, because of timing chain problem from N63 engine, they never fix the problem and it was a horrible experience with service advisor Manny Gastelum he was trying to sell me the things I don't need and completely ignoring the main problem,I end up paying for nothing, they didn't fix nothing, they waste my time and destroy my car, they deliver my car with all parts taken out and they even throw all the parts in the truck with no explanation. They suppose to give me $50 for gas from N63 customer care package they didn't give it to me as well.