Jason Lunday

Review of Renaissance Atlanta Hotel Down...

SOOOOO PISSED! We checked in at 6:00 p.m to find o...

SOOOOO PISSED! We checked in at 6:00 p.m to find out our room "wasn't ready yet and it could be 30 minutes, or more, before we could get in". Since we were on a schedule, we left our bags behind the desk with assurance that they would be waiting in our room upon our return. While we were enjoying our evening we received a text saying "we are overbooked and have moved you to a hotel down the street". After our concert, we arrived at the 'new hotel' to find out that our bags were still at the old hotel and Remaissance refused to bring them to us. My husband had to walk to retrieve our bags at 12:30 am. I hope anyone who tries to stay here will be prepared for such ill service. We were lied to and then treated as though it was our fault. NEVER STAY HERE! The only reason I rated it one star is because it wouldn't let me rate any less.