Overall the room was dirty. Door ends had visible ...

Overall the room was dirty. Door ends had visible finger dirt, remote was covered in particulate, carpet had a stain, TV frame was broken, desks we're splattered with something and there was a decent layer of dust on just about everything, even the lamps. Not much in the menu was appealing either. The bar staff was the redeeming point, they were super friendly. The tub and shower were good as well. Not to be picky but for the super high price, these are issues that shouldn't even be happening. Additionally, the hotel staff was playing on their phones while checking us out, not good optics. Finally, there was a massive gap from floor to door on our unit. This may be due to some code but it was very invasive. The manager did seem concerned and stated they would address the issues.