I have complained several times about the lack of ...

I have complained several times about the lack of service and the last time that I called I talked to a Mr Ryan who said that he was from Corporate and was investigating the numerous complaints and that he was in the process of re-organizing and that he had let some employees go and that things would be much better. Big deal, my garbage was not picked up as scheduled again and I am discontinuing my service as of the last day of July in which my account is paid up to.