Joey Park

Review of Shut Yo Mouf Entertainment

My family and I visited SYM last Sunday for the fi...

My family and I visited SYM last Sunday for the first time for the buffet. Usually, I don't expect much from a buffet, but WOW, every protein and side dish I tried was absolutely amazing. My favorites were the collard greens, pork chops, chicken, and cabbage. You can definitely taste the love that was put into making each dish. Furthermore, I LOVE supporting Black owned businesses, especially FAMILY owned Black businesses. The owner, Katrine, was absolutely lovely. Her daughter was our server and she was very friendly, attentive, and accommodating. We were a bit nervous to eat at a buffet with the pandemic, but Shut Yo Mouf practices all safety protocols, including using disposable tableware and utensils, spacing tables apart at a safe distance, and ensuring that all customers use gloves and masks while at the buffet station. Upon reading negative reviews about long wait times, different closing times, problems with service, food delivery, etc.....customers need to realize that.. 1) this is a family-owned restaurant, not a drive-thru at McDonald's, so patience is a virtue & well worth the wait for amazing soul food. 2) With the pandemic, hours may fluctuate, so if you are driving a far distance to get here, a simple phone call would alleviate any trouble. 3) All of the negative reviews about customer service can be solved through COMMUNICATION. Low on water? Ask the server for a refill. Need more napkins? Ask the server for more napkins. Simple as that. 4) Bad food delivery service is not the restaurant's fault, but the delivery service you ordered from. I felt compelled to type this review because Katrine & her family are truly some of the most genuine, friendly, hardworking people we've come across in the Petersburg area. My 3 year old nephew, who is super shy, gave Katrine a hug out of the blue when we were leaving. In conclusion, SYM is a MUST if you are looking to chow down on some delicious soul food!!! Can't wait to go back to try different dishes off of the menu! Now shut yo' mouf & go eat!