The hotel is being too calculative with its custom...

The hotel is being too calculative with its customers. Sending a kettle require a charge of usd9 which is outrageous as it should be a basic amenity inside the room. In addition to that, the cleaner did not clean my room properly. She collected the towels but didn't replace it with new ones and couldn't even care to collect the rubbish! I expected way more from a 5 star hotel. However, the location is hands down central to everything needed in Las Vegas.