Excellent customer service from all staff members,...

Excellent customer service from all staff members, cordial, friendly and professional. Service adviser was extremely helpful, I had questions for the mechanic and I spoke to Jim the mechanic who worked on my car he answered all my questions and concerns, he is truly a master mechanic and is a great representative for Santa Monica BMW. I event got a video of the mechanic working on my car describing details of the work being performed on my car.