The staff at the lodge wasn't very helpful at all ...

The staff at the lodge wasn't very helpful at all at the lodge on 1/7/17. I attended a wedding at the Chapel and the reception was at the lodge in lounge downstairs on Saturday evening. The Chapel, service downstairs was excellent, but the staff at the front desk of the main lodge wasn't helpful at all. We missed the one and only shuttle back to the Chapel to our vehicles. All they kept stating that the shuttle would be back around every 10 -15 minutes. We waited 20 - 25 minutes and no shuttle and both times we asked them gave the same response and never once asked the shuttles if one could make a run to pick up two passengers. Even though they had radios in front of them and you know they could have used a cell phone. We finally had to walk the close to 4 tenths of a mile at least in -1 degree weather with wind chill of 30 below. So if you plan on staying at the lodge I would make sure to get the supervisors number prior to arriving to make sure if you would need something. And it isn't like the wedding party didn't stay there 2 nights and the rest of the package I am sure wasn't cheap.