Jackie Dale

Review of Landmark Americana

Absolutely disgusting customer service. My friend ...

Absolutely disgusting customer service. My friend put down our names and we were told to wait 30 minutes. No big deal. When we finally got called to get seated we were told to show our IDs AFTER they had forced us to wait. Some friends did not have their ID on them so we were not let in even though we only wanted food in the first place. It was only 9:00 on a WEDNESDAY. If you're going to have ridiculous rules you should make them known to your guests before you force them to wait. The hostesses were also extremely rude and honestly deserve to lose their jobs for their lack of basic customer service skills.