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DO NOT RENT FROM THIS COMPANY!!!!! Another person ...

DO NOT RENT FROM THIS COMPANY!!!!! Another person said this, and I wholeheartedly agree: if I could give 0 stars, I would. My apartment had been vacant before I moved in, and my roommates and I were promised that we could move in a day earlier as long as we paid rent for that specific day. We agreed to the terms and signed the lease. Moving day comes around, and we ve heard absolutely nothing from them. My roommates and I hired movers, rented uhauls, etc for the day we were promised, so I called just to make sure plans we re still on the same terms (since we d already paid to move in that one day early). I get ahold of someone who was just at that time hearing that we re supposed to move in on that day. She said she would get an answer to see if our apartment was ready to move in and call me back. Hours pass and I hear nothing, not even the answer of no. So, I take matters into my own hands and go to the leasing office. I rang the doorbell with no answer for at least five minutes until FINALLY someone came to help. After showing them proof that our agent agreed to let us move in early, they gave us one key (for a 4 bedroom house) and said that it wouldnt be properly cleaned, but they would send a cleaner the next day. We moved into this apartment and within 5 minutes of being inside, a groundhog ran got in from the basement and ran around the living spaces of the apartment. On top of that, there was a fly and ant infestation. They never sent the company to come clean the next day. After we treated for the initial infestation of flies and ants, we got another infestation of giant horseflies. After treating for that, we had to treat for a gnat problem. We ve been in contact with the Allegheny county health department who has now cited RE360 for holes in our foundation which are letting pests in. The woman who did the inspection said it s unlikely that they ll fix it because the ACHD has had to take them to court many times due to their lack of maintenance on this specific problem. On top of that, my roommates and I have been fighting off consistent respiratory illnesses which align to the impacts of mold within the house. Please, I beg you, if you re thinking about renting from this company, run. Run very far away and then rent from a reputable company who doesn t grossly mismanage their properties.

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