Katie Gangel

Review of OminBerkShire Place Hotel

Nice hotel, with a few disappointments. You have t...

Nice hotel, with a few disappointments. You have to be part of the rewards to get the free WiFi, but they still put it on our charges and we had to get it removed. We also got complimentary beverages each morning. Occasionally they would mess it up. Sometimes we got a paper, sometimes we didn't. Guests next door would smoke nightly. Complaints weren't really addressed but we got a free breakfast voucher as we were on our way out. That was a lame attempt of appeasing us. And it turned into a whole thing because the restaurant said we couldn't get it to go. Got that addressed and had to chew down in the lobby waiting for our ride. Maid staff and doormen were great though. Might stay at this place again, just disappointed at the lack of concern for smoking in a non-smoking hotel and for the money we paid to stay here we get a free breakfast for that "trouble." It permeated the wall and lingered for hours. A maid was even using an ozone machine to get the smell out of the smokers' room.