C

Chris Waltz

4 years ago

If you are planning on buying anything used from G...

If you are planning on buying anything used from Gateway Toyota I recommend looking through the entire vehicle for essential stock pieces that may be missing. Had stock rail system missing from my truck and did not know. I come back to see if I would be able to purchase it and they told me I would have to buy it second hand from some one. They sold me a truck I can't put a canopy on or tie down things until I can find the part my self. The salesman made it very difficult for me to figure that out and made me call back about 4 times until i finally came in to find out you cant buy the part. I was very upset with the service my product advisor gave me. For this reason i can not see me buying another vehicle from here. The guys in the part department were very helpful though

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